Privacy policy
Last updated: [DD Month YYYY]
Who we are
This website is run by Serenity Impex, Jalgaon (“we”, “us”). Contact: sales@serenityimpex.co.in, +91 86525 45555.
What we collect
When you send an enquiry, we collect only what you type into the form: your name, mobile number and, if you choose, your email address, company name, the service you need and your message. To stop spam we keep an anonymised code made from your internet connection; we do not store your IP address.
Why we use it
Only to reply to your enquiry: to call, message or email you about what you asked. We do not sell or rent your details, and we do not use them for advertising.
Your consent
By ticking the consent box on the form, you agree that we may contact you about your enquiry. You can withdraw consent at any time by writing to sales@serenityimpex.co.in.
How long we keep it
We keep enquiry details for up to 24 months, then delete them, unless you ask us to delete them sooner.
Where it is stored
Enquiries are stored securely with our website provider's database (Supabase, servers in Mumbai, India). Only authorised people at Serenity Impex can see them.
Website visits
We count visits and button taps (for example “call”) to understand how the website is used. These counts contain no names, phone numbers, emails or IP addresses. This website does not use advertising or tracking cookies.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you may ask to see, correct or delete your personal data, or raise a complaint. Write to sales@serenityimpex.co.in; we reply within 7 days.
Address:
Plot No 4/5, Rajyog Bhavan, Audumbar Apartment, Shree Krishna Colony, Jalgaon, Maharashtra 425001- India.
© 2025 by Serenity Impex.
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